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FAQ's

  • GENERAL QUESTIONS

  • Q: Do you deliver every image you shoot?
  • A: No, we do not. We eliminate duplicate images, test shots, missed focused shots, shots with bad expressions and other images that may dilute the overall product delivery. For example, because we shoot with low apertures, sometimes we take a few extra shots to make sure we have the perfect focus. We don’t expect you to have the expertise or the time to zoom into each image to select the one with the sharpest focus, so we spend hours doing that on our end. In another example, candid laughs and emotional tears are some of the best images from the day. Unfortunately, they can also yield some unflattering facial expressions. We might snap a few extras of any of these moments to make sure we have a great shot with the ideal expression for the moment. With our expertise of processing millions of images each year, we may eliminate ones that we feel are duplicates and only deliver the best one.
  • Q: Does your studio provide videography services?
  • A: No. But I can suggest recommendations.
  • Q: Have you shot at my venue before?
  • A: We have shot at hundreds of venues, so there is a good chance that we have. However, if we have not, we will either visit the venue beforehand or get to there early on the day of and be sure to perform a thorough walk-through to scout out the best photography locations. We also do extensive online research prior to your big day!
  • Q: Do you do destination weddings? What additional fees are associated with destination weddings?
  • A: We serve clients all around the world. Our destination wedding photography packages include the cost of travel and reasonable accommodations.
  • Q: Which photographer will be shooting my wedding?
  • A: Typically, the photographer you meet with will be the photographer for your engagement session and wedding.
  • Q: Does your studio do headshots, individual portraits, family portraits, newborn shoots, commercial photography, or other types of photography?
  • A: Yes, we have experience in many fields of photography. Feel free to contact us
  • Q: Do you shoot Debutants, Bah Mitzvahs, or Corporate Events?
  • A: Yes. These are all considered "special event photography." We would love to cover any type of celebration.
  • STYLE AND QUALITY

  • Q: What is your philosophy regarding photography?
  • A: Please see our "about" page on our website for details on our wedding photography philosophy.
  • Q: What is your photography style?
  • A: We are acclaimed for developing a unique style of wedding photography that is deeply rooted in wedding photojournalism while influenced by fine-art photography. We love to capture the moment as it unfolds and never ask the bride and groom to repeat an action. To us your wedding day is a story. We use creative lighting, unique perspectives, angles, compositions and artistic post-production refining to bring out our clients personalities and beauty while telling their wedding story. We pride ourselves on not just being photographers, but rather artists creating unique and expressive imagery. To see examples of our quality and style, please visit our portfolios on our website www.amandaanthonyphoto.com.
  • Q: Can I see a full event from start to finish?
  • A: Of course you may! We pride ourselves on the consistency of our work. We understand all photographers post their best shots from each wedding on their websites so it’s hard to determine how well he or she will perform on the wedding day. That is why we encourage all of our potential clients to view full events from all photographers they meet with to see how well the photographer performs throughout the day.
  • Q: My venue is very dark. How does your studio handle these situations and can I see samples?
  • A: We have shot in the darkest of dark chapels and reception halls so no need to worry! If the situation allows, we will set up additional lighting to ensure we get focused pictures. Some chapels do not allow flash photography; and for that reason, we shoot using tripods and wide apertures using a high ISO.
  • Q: Is there a style or quality difference amongst the additional photographers?
  • A: No. We take every measure to ensure consistent style and quality amongst our photographers. Photographers are hand-picked to ensure our quality and style are consistent.
  • POST PRODUCTION QUESTIONS

  • Q: Do you edit all the images.
  • A: Yes we do. Every image we deliver is individually edited with our unique signature style of post production. This involves color correction, exposure adjustment, selective black and white processing, clarity adjustments, tone-mapping, and other corrections. Many photographers will not post produce any images, or will only post produce “select” images from your wedding. This means that you may have pictures that are too dark, have strange skin tones or other common photography flaws.
  • Q: What do you mean by “editing” the photos?
  • A: “Editing or image enhancement” in our studio is the same as our signature (basic) post production. See the question below for clarification.
  • Q: What is the difference between advanced and custom; and why are there additional costs for custom retouch?
  • A: Advanced post-production includes touch ups such as removal of blemishes, removal of bags under eyes, removal of fly-away hairs, etc. On the other hand, custom post production is anything that requires extensive, custom work in Photoshop such as removing entire objects from the scene, changing the size and shape of body parts or other objects in the scene, adding objects to a scene and other custom work. We charge hourly for the custom post production as the time required ranges depending on the complexity of the project. Please contact us for a quote for custom post production.
  • Q: Do you shoot in JPEG or Raw?
  • A: Due to the size of a raw image and the quantity we take we shoot most of our images as Large format fine JPEGS.
  • WEDDING DAY QUESTIONS

  • Q: How many hours do you suggest we set aside for wedding day photos?
  • A: Take a look at our timeline to see a detailed breakdown of how much time you would need to have set aside for your wedding photos.
  • Q: I have downtime between events on my wedding day. Will I be charged for that downtime?
  • A: For a variety of reasons, we have to charge for the time in between events. The fact is, we’re never truly resting during the day, whether we’re backing up images, setting up for the second venue, traveling to the second location, taking venue shots, shooting details shots or making up for lost photo time because of unforeseen wedding day delays. In some cases, we use that “downtime” to take you and your significant other out for a private photo session if you agree.
  • Q: What happens if we go over the contracted amount of time?
  • A: We understand that not everything goes as planned during a wedding. We never pack up before the contracted time, and moreover we’re not leaving on the dot when the contracted time is up. Instead, we will ask you at the end of your contracted time whether or not you would like to extend. If you would like us to stay, we will charge the rates specified in your contract rounded to the closest 30-minute increment.
  • Q: Why do we need to charge for additional coverage?
  • A: We’ve dedicated the entire day to your wedding, so we won’t be racing off to catch other plans that evening. However, we need to charge for additional coverage primarily because there are costs of having us stay for additional hours. The shooters all require additional compensation. Furthermore, the additional photos taken will need to be post produced which adds to our overall costs.
  • ENGAGEMENT SESSION QUESTIONS

  • Q: When can we expect to see our photos from our engagement session?
  • A: Post production for engagement sessions is completed 4 weeks after the date of the shoot. If you require the images to be completed prior to four weeks after the date of the shoot, a rush process fee will be charged.
  • Q: When should we do our engagement session?
  • A: We encourage you to do your engagement session as soon as possible. The latest we suggest is at least five weeks prior to the wedding date due to the time necessary to post produce each image.
  • Q: Can we schedule our engagement session for the weekend?
  • A: Because most weddings occur on weekends, we are often booked. If you are limited to weekends only, we can tentatively schedule your engagement session on a weekend, however, if a wedding is scheduled later on for that weekend, we will have to reschedule your session. Weekdays are preferable since locations are typically less crowded.
  • Q: How many images do you typically deliver from and engagement session? From a wedding?
  • A: We typically deliver anywhere from 80-150 images per 1-hour engagement session and for a wedding, we typically deliver 75-100 images per hour. Keep in mind these numbers may increase or decrease depending on the flow of the day and the number of events/activities needing to be captured and, of course, if you have two photographers.
  • Q: I’d like you to Photoshop our name and date into the save-the-dates, is that included in the package pricing?
  • A: Custom save-the-date images are priced at $250 per image and can be added on to any package through our website.
  • Q: When and where can we view our engagement pictures?
  • A: Your engagement session images will be completed no more than 6 weeks after the date of the shoot. If you require the images to be completed prior to 6 weeks after the date of your shoot, a rush edit fee of $250.00 will be charged.
  • ALBUMS, PRINTS, BOOKS QUESTIONS

  • Q: How long does it take to get my images?
  • A: Product creation times vary according to time of year, however, we usually have them competed within six weeksprint orders will generally be completed within 6 weeks. Similar to the post-production process, if you require rush processing, a fee of $250.00 will be charged. Additional fees for rush shipping may also apply.
  • Q: How long does it take to get my photo book?
  • A: As with our other products, production times vary. However, you can typically expect to receive your book 6 weeks after placing the order. The process prior to placing the order varies in duration depending on how quickly you respond to the instructions for the design (see our "resources" section as well as the amount of changes you request after the initial designs. Some brides complete this within a month or two; others take over a year. Similar to the post-production process, if you require rush processing, a fee of $250.00 will be charged. Additional fees for rush shipping may also apply.
  • Q: How many pages and images do we get in our photo book?
  • A: Our 8x8 Lay Flat Photo Book contains 20 pages (75 images). If you’d like to add more pages or increase the book's size, each additional page can be added at extra cost and includes the design time/revisions.
  • Q: Do you provide framing services as well?
  • A: We do not provide framing services, however, we can provide you with recommendations on where to purchase and frame your images.
  • IMAGE DOWNLOAD QUESTIONS AND LEGAL QUESTIONS

  • Q. What size can we print our high-resolution images up to?
  • A: In most cases, you can print your photos up to 20×30 without any quality loss. If you’d like to print larger than 20×30, additional post-production will be required. For pricing on these services, please contact our studio.
  • Q: Do you provide the digital images after the shoot?
  • A: Yes we do. All images come are high-resolution (300 dpi) which is suitable for printing and burned to a, disc, or Flashdrive. Electronic downloads are also available
  • Q: What rights do I have to the digital images?
  • A: You have the right to reprint images where and whenever you want. However, you may not sell your images for profit or publish your images or make a duplicate of the entiire disc for a friend or relative.
  • Q: What if I lose my images?
  • A: There is a $50 replacement charge for additional downloads after the event has been archived. We strongly suggest you make at least one copy of the download when you receive it from us.
  • EQUIPMENT QUESTIONS

  • Q: What type of camera/equipment do you use?
  • A. We used mostly Nikon or Canon Full frame 36 megapixel cameras. We use telephoto lenses, zoom, fixed, wide angle, macro, portrait. We ensure that each lens is capable of a wide aperture for low light situations.
  • BUSINESS INSURANCE AND IMAGE BACKUP QUESTIONS

  • Q: Do you back up our images? How can we ensure that our images won’t be lost?
  • A: All images are backed up to discs and external hard-drives as well as the copy we have on the computer's hard-drive which gives us a total of three sets.
  • Q: Do you have liability insurance?
  • A: Yes. Many venues require the photographer to have Liability Insurance.
  • MEETING POLICY QUESTIONS

  • Q: We live out-of-town. Is it possible for our family/friends to meet with you instead?
  • A: We’d love to meet your relatives, answer their questions and review our work with them. If possible, we’d like to at least talk to you by phone to get to know you better.
  • Q: We’re very busy and won’t be able to meet. Are there any other options?
  • A: We would love to meet with you prior to our engagement shoot or wedding; however, if you’re too busy or too far away, we can handle everything remotely. Just let us know what information you need and we will do our best to accommodate your request. For example, if you would like to see more of our work, we can gladly show you complete events online. If you would like to talk about packages and get a sense of the photographer’s personality, telephone calls can be arranged.
  • Q: How do I set up an appointment to meet you in person and see some of your work?
  • A: Contact us at 804-839-2692 or email info@amandaanthonyphoto.com
  • PAYMENT AND TAX QUESTIONS

  • Q: How do I reserve you for my date?
  • A: All dates are reserved once we receive your signed contract and deposit.
  • Q: What if we exceed our contracted time for our engagement shoot and/or wedding day coverage?
  • A: Standard rates apply for overtime. Overtime is billed at the rate of $200/hour for the lead photographer and $100 for the second shooter.
  • Q: Is there an additional fee if we pay via credit card?
  • A: Yes. The retail adjustment fee for all credit card transactions is 2% of the charged amount.
  • Q: If we cancel the wedding, will we receive our retainer fee back?
  • A: Unfortunately no. Retainer fees are used to reserve your date. Once we’ve reserved your date, we do not accept new clients for your date.
  • Q: If we change our wedding to a different date, will we be able to use our retainer fee towards a future date?
  • A: If we have that date available the retainer fee can be transferred to the new date. If we are already booked, the retainer fee is non-refundable.
  • Q: Are there travel fees associated with the engagement session and/or wedding day shoot(s)?
  • A: Our travel fee is $35 per hour for events outside metro Richmond.
  • Q: Do you offer any discounts on weekday weddings or weddings during the off-season?
  • A: We do offer discounts on off-season weddings (January through March). We also offer a 10% discount on weekday weddings (Monday through Thursday).